SMS

SMS

One of the most significant aspects of UM is the ability to integrate UM with other applications. For example, the UM system could detect a received email, determine that the customer is on his mobile phone, and send an email notification to a SMSC. The SMSC would send a SMS to the user. The user would have the ability to decide if the email is important enough to receive immediately to the phone via SMS, to read later, to call the person via voice call, or perhaps to listen to the email via text-to-speech conversion.

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