Logitel Technical Support

Tech support questions

Logitel Support Center is available with a highly qualified team for your technical questions or problems.

For repair (RMA) requests (in or out of warranty), visit the Repair & Warranty Service section.

You can use the form below to submit your question. You can also send directly your technical request to

Submit a question to Logitel Tech Support

Note: fields marked with (*) are mandatory

Customer Data

Title*

Name*

Product Vendor

Εmail*

Fixed phone

Mobile phone

Fax

Street & Number

City

Postal Code

Country*

Status*

Product Info

Product Vendor*

Product Name*

Version

Message*

Send a copy of this message to me.

Recent Projects

RADVISION Videoconferencing Technology Adopted by COSMOTE, Greece’s Top Mobile Telecom Operator

With a customer base of more than 7.5 million and a market share of approximately 46 percent, COSMOTE is Greece’s largest mobile telecommunications provider. Together with its subsidiaries in Albania, Bulgaria and Romania, the company serves 46 million people in Southeast Europe. A member of the OTE Group, COSMOTE was the first mobile operator in [...]

VoIP-enabled Emergency Response Terminals (ERTs) powered by AudioCodes’ Media Gateways deployed in Greece’s National Highways

LOGITEL, a leading Value Added Distributor of Telecommunications & Networking products and technologies in Greece, is pleased to publically announce the successful implementation of AudioCodes’ Mediant 1000, Mediant 600, and MediaPack Media Gateways as part of the core infrastructure for the new IP-based Emergency Response Terminal (ERT) System installed on the National Highways routes of Korinthos – Tripoli – Kalamata and Leuktro – Sparta.

PROTON BANK chooses CallRex software-based VoIP call recording solution by TELREX for its Cisco corporate telephone network

PROTON BANK is a small but rapidly growing commercial bank headquartered in Athens, Greece. Having recently gone though a phase of back-to-back mergers and acquisitions, as part of their strategic development plan, PROTON is set to become one of the first banks to focus on the important yet previously underserved segment of small and medium business in Greece.

HELECTOR, a Member of ELLAKTOR Group of Companies, Selects High Definition (HD) Videoconferencing Systems from LifeSize

HELECTOR chose LifeSize Team 200 for their two main sites in Greece and Germany and LifeSize Express 200 for two smaller sites, in Germany and Cyprus respectively.

COSTA NAVARINO Resort Hotels Enhance Guest Services with POLYCOM Wireless Communications

With nearly 800 hotel rooms and suites, more being planned for development, and a staff of 700 employees, expected to reach a total of 1,000 by 2011, communication and coordination of daily tasks and duties is certainly a challenge. This challenge was taken up by Businessfon S.A., a member of LOGITEL’s reseller network, as they were awarded the contract to design and install the resort’s communications system.

« Previous Next »

Suggested Products and Solutions

Radvision SCOPIA XT5000

The new SCOPIA XT5000 is RADVISION’s flagship product in the SCOPIA series of state-of-the-art video conferencing systems. The SCOPIA XT5000 is the only system available to incorporate dual 1080p/60fps live video and content, HD audio, H.264 High Profile, Scalable Video Coding Technology (SVC), and multi-party calling, making it the most advanced video conferencing system available [...]

The workplace has changed.

The nine-to-five office is disappearing.

The earth itself has become a vast workplace, as flexible, mobile workers communicate more and more device-to-device and less and less face-to-face. In the urgent need to stay connected, the voice has become the critical tool of business communication. Research proves that tone of voice is far more critical to communication than the actual message in voice-only calls.
So it is absolutely imperative that the spoken voice be delivered with consistency, quality and clarity, wherever that human voice travels.

LifeSize® Video Center is the most powerful one button HD streaming, recording and auto-publishing solution on the market today. Share knowledge and communicate business-critical information via video, audio and data streaming. This single appliance solution ensures that videos are easily accessible, live and on demand, in immersive high definition.

The audio control system snom PA1 augments your existing SIP PBX with another component of modern communication. The snom PA1 unites the functions of a telephone with a high-performance digital amplifier for broadcasting announcements and supplying background music to assigned rooms, hallways, and office floors.

An announcement via snom PA1 is effected simply by initiating a call from a snom telephone with its handset, headset, or via handsfree mode. An efficient 4 Watt amplifier provides sufficient coverage for the entire room or floor space.

The SCOPIA XT1000 HD (high definition) video conferencing room system incorporates the latest state-of-the-art video technology with features and capabilities mandatory for today’s room system deployments. The SCOPIA XT1000 delivers the perfect blend of value and a high quality, high-end experience, making it stand out amongst the competition. The SCOPIA XT1000 is a high-end system without a high-end price tag.

The Mediant 800 MSBG is an all-in-one, Multi-Service Business Gateway solution, designed to provide converged Voice & Data services for small-to-mid size business (SMB) customers, and to form a well-managed point of demarcation for service providers. The Mediant 800 MSBG is based on AudioCodes’ VoIPerfectHD best-of-breed Media Gateway technology, integrating a variety of communication functions into a single platform to support fundamental services, such as VoIP mediation, Data Routing, WAN access, Voice & Data security, survivability, and third party value-added services applications.

« Previous Next »

News

6/2/2012

RADVISION Expands Video Solutions Portfolio For SMBs

RADVISION® Ltd. (Nasdaq: RVSN), a leading technology and end-to-end solution provider for unified visual communications, today announced a suite of video solutions aimed at small and mid-sized businesses (SMBs). RADVISION has added the RADVISION SCOPIA Elite MCU 5105 to its portfolio of innovative, standards-based video conferencing infrastructure. Additionally, the RADVISION SCOPIA XT1000 SMB Solution now [...]